[SOLVED] Haupagge MCE Remote does not work

[lukes790]

I have followed the instructions in the Wiki http://www.hauppauge.com/site/press/presspictures/Remote_MCE-black+receiver.jpg but still my Haupagge remote is not recognised. It is the black MCE remote as in the image below. I have also gone through the numerous threads in the forums and none have so far solved the problem.